Explore Bonte Care’s current services and how person-centred support can be shaped around your routine, preferences and goals.
Support built around the individual
Bonte Care provides disability supports designed around each person’s needs, preferences, strengths and goals. Person-centred support starts by listening: what does a good day look like for you, what would you like to do more independently, and what kind of assistance helps you feel safe and respected?
Before services begin, the support arrangement should be discussed clearly. This includes the tasks to be provided, times and locations, prices, responsibilities, communication needs, cultural preferences and what to do if something changes.
Skill-building and capacity development
Skill-building support can help participants practise everyday abilities and grow confidence over time. Depending on individual goals, this may involve routines, communication, planning, meal preparation, household skills, travel skills or other practical activities.
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The approach should match the participant’s pace. Progress is most meaningful when the participant is actively involved in choosing what to work on and how support is delivered.
Transport and travel support
Bonte Care can provide transport and travel assistance connected to a participant’s support needs and plan. This may help with appointments, community activities or other agreed destinations.
The team should confirm the purpose of each trip, the type of assistance required and any relevant pricing before the service is provided.
Community participation
Community participation support can help participants connect with people, places and activities that matter to them. This may include social, recreational or community-based activities selected by the participant.
Support should promote genuine inclusion and choice. The participant remains at the centre of decisions about where they go, what they do and who supports them.
Personal care
Personal care support may assist with agreed daily personal activities. It should always be delivered with privacy, dignity, consent and respect for the participant’s routines and communication preferences.
The level of assistance should be matched carefully to the person’s needs, while supporting independence wherever possible.
Household tasks and shared living
Support with household tasks may help participants take part in maintaining their home and everyday routines. Shared-living support should be organised around the participant’s individual needs, rights, choices and living arrangements.
Clear boundaries and responsibilities are important, especially where several people or providers are involved.
Plan management
Plan management can help participants with provider invoices and financial record-keeping for plan-managed funding. A plan manager should provide clear information, help participants monitor their budgets and support informed decisions without taking away choice and control.
Participants remain entitled to ask questions, review their spending and choose the providers that suit them.
Getting started
Contact Bonte Care to discuss your goals and the type of support you are looking for. Ask what services are available in your area, whether the team can meet your particular needs, what the prices and cancellation terms are, and what will be included in the service agreement.
Services can begin only after suitability, availability, funding arrangements and the agreed support details have been confirmed.
Talk to Bonte Care
Ready to talk? Contact Bonte Care and let us know the support you are looking for, your location and the best way to communicate with you.
Bonte Care phone: 07 5625 6060 / 0451 295 108
Contact Bonte Care
Important information
This article provides general information only. It is not legal, financial, medical or eligibility advice. NDIS rules and guidance can change, and decisions depend on individual circumstances. Check current information with the NDIA or NDIS Quality and Safeguards Commission and seek appropriate professional advice when needed.
Last reviewed: August 2026.
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